Discovery
REVIEWS

REASON TO LOVE RENTER

rr_badge
  • Real reviews from real people
  • Compare reviews by city
  • Easy to read ratings, plus a specific breakdown
  • Assurance of reliability and quality
  • Increase information and confidence
  • Read review comments from renters
  • Increase information and confidence
Everything went well. Was picked-up quickly, and there was no waiting at the counter. I was provided with a good price compared to other agencies, so I was glad everything was as expected. Would gladly use Discovery again!

Report abuse Sat Jan 6, 2018 - Renter Review

Overall it was a pretty decent experience. We just had to wait 30 minutes to get picked up from the airport.

Report abuse Fri Jan 5, 2018 - Renter Review

After reserving 4 months in advance and after arriving at the LAX office, I was informed that my reservation was cancelled. Unbeknownst to me, I was quite surprised that a rental company would cancel a reservation when the customer never requested it. It would have been in their favor to HOLD and KEEP the reservation because if I didn't show, they could have charged me for the full amount. Discovery did not like the price they quoted me for a holiday week, so they conveniently cancelled.

Report abuse Thu Jan 4, 2018 - Renter Review

They are too picky about documenting previous damage and the threat of a claim. The car was dinged up when a I got it and we spent some time documenting every nick and scratch. When I returned the car they started inspecting under the front bumper (out of sight ) for scratches, You have to be kidding me. I returned the car in the same condition as I got it. The whole experience was unnerving, I have never seen this level of inspection before.

Report abuse Thu Jan 4, 2018 - Renter Review

10 days prior to my trip I called and spoke to the owner who assured me I would be receiving a new 2017 with phone cord outlet, what we received was an old, dirty car with tires that were so worn that part of the steel was showing, I refused that car, we were given another car that was old, dirty and smelled horrible. I asked the attendant what year the car was and she told me 2016. We felt stuck, we took the car and upon looking at the title it was a 2014! They claimed we scratched the car!

Report abuse Wed Jan 3, 2018 - Renter Review

Easiest rental I have ever received. Paper work and car were waiting when arrived at location for pick up. In and out in 5 min and was great. Staff very friendly.

Report abuse Sun Dec 31, 2017 - Renter Review

Thanks

Report abuse Sun Dec 24, 2017 - Renter Review

Good experience

Report abuse Thu Dec 21, 2017 - Renter Review

We ended up missing our flight home because it took 40 min for the airport shuttle to pick us up. We had to wait 6 hrs for a next flight.

Report abuse Thu Nov 30, 2017 - Renter Review

Wonderful

Report abuse Wed Nov 29, 2017 - Renter Review